Shipping policy
Processing Time
All products are made-to-order specifically for you. Once you place an order, our production partners begin creating your items. Processing typically takes 2-7 business days depending on the product and current demand.
Shipping Times
After production is complete, shipping times vary by destination:
- Local delivery (US): 2-5 business days
- International: 10-30 business days
Please note that these are estimated timeframes and may vary during peak periods or due to circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and the items in your order.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your delivery.
International Shipping & Customs
Our products are made-to-order and fulfilled by production partners in various locations worldwide. Depending on your location and the product ordered, your item may be shipped internationally.
Please be aware that:
- Customs duties, taxes, or fees may apply to international shipments and are the responsibility of the recipient
- Delivery times may be affected by customs processing
- We are not responsible for delays caused by customs or import regulations
Delivery Issues
Please ensure your shipping address is correct. We cannot be held responsible for orders shipped to incorrect addresses provided at checkout.
If your order is lost or damaged in transit, please contact us at [your email] within 30 days of the expected delivery date, and we'll work with you to resolve the issue.
Contact Us
If you have questions about your order or shipping, please contact us at pjchemane@hotmail.com.